Privacy policy

Last Updated: July 11, 2026

Store Name: ziyastore

Website: www.ziyastore.com

At ziyastore ("we," "our," or "us"), we are deeply committed to safeguarding the privacy and security of our customers and visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our e-commerce platform dedicated to children's toys and educational products.

1. Information We Collect

To process your orders and provide a seamless shopping experience, we collect information across the following categories:

  • Personal Identifiers: Name, shipping address, billing address, phone number, and email address.

  • Account Data: Username, encrypted password, order history, saved items, and communication preferences.

  • Payment Details: Financial transaction data processed securely through certified third-party payment gateways (we do not store full credit card numbers on our servers).

  • Technical & Usage Data: IP address, browser type, device details, operating system, and interaction log with our website.

2. Children's Privacy Notice (COPPA & Global Standards Compliance)

Although our store specializes in toys and products for children, our website and services are strictly intended for purchase and use by adults (parents, guardians, or individuals aged 18 and older).

We do not knowingly solicit or collect personal data directly from children under the age of 18. If we discover that a minor has provided us with personal information without verifiable parental consent, we will immediately purge such data from our records.

3. How We Use Your Information

We utilize the collected information strictly for legitimate business purposes, including:

  • Processing, fulfilling, and delivering your orders to your designated location.

  • Communicating order statuses, tracking numbers, and customer service inquiries.

  • Improving website functionality, product offerings, and user experience.

  • Preventing fraudulent activities and maintaining platform security.

  • Sending promotional updates, special discounts, and newsletters (only if explicitly opted-in; you may unsubscribe at any time).

4. Information Sharing and Third Parties

We respect your privacy and do not sell, rent, or trade your personal data to third parties. We share data only with trusted service providers essential for store operations:

  • Logistics & Courier Partners: Name, delivery address, and contact details shared solely for shipment and delivery fulfillment.

  • Payment Processors: Transactional data processed securely via PCI-DSS compliant payment gateways.

  • Technical Service Providers: Hosting, analytics, and infrastructure providers bound by strict confidentiality agreements.

  • Legal Obligations: Information disclosed if required by applicable laws, legal processes, or governmental requests.

5. Cookies and Tracking Technologies

Our website utilizes cookies and similar technologies to enhance navigation, remember shopping cart items, analyze site traffic, and personalize content. You can manage or disable cookies through your browser settings; however, disabling cookies may limit certain functionality of our online store.

6. Data Security Measures

We implement robust technical and organizational security measures—including SSL encryption protocols, firewalls, and restricted administrative access—to protect your personal information against unauthorized access, loss, alteration, or disclosure.

7. Your Legal Rights

Depending on your jurisdiction, you have the right to:

  • Access, request a copy of, or rectify the personal data we hold about you.

  • Request the deletion or restriction of your personal information.

  • Withdraw consent for marketing communications at any time.

8. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Compliance Team:

  • Store Name: ziyastore

  • Customer Support Email: support@ziyastore.com

  • Website: www.ziyastore.com