Terms of service

Last Updated: July 11, 2026

Store Name: ziyastore

Website: www.ziyastore.com

Welcome to ziyastore. These Terms of Service ("Terms") govern your access to and use of our website, services, and purchase of children's toys and educational products. By browsing our website or making a purchase, you agree to be bound by these Terms.

1. General Conditions & Account Registration

  • By using this platform, you represent that you are at least 18 years old or purchasing under the supervision of a parent or legal guardian.

  • You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

  • We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if violations of these Terms occur.

2. Product Information & Pricing

  • We strive to present product descriptions, age recommendations, and images as accurately as possible. However, slight variations in colors or packaging may occur.

  • All prices are displayed in local currency and are subject to change without prior notice. Applicable taxes and shipping fees are calculated at checkout.

  • In the event of a pricing error or inaccurate inventory display, we reserve the right to cancel affected orders and issue a full refund.

3. Product Safety & Adult Supervision

  • Safety is our top priority. All products sold on ziyastore comply with standard safety benchmarks for children's toys.

  • Parents and guardians are strongly advised to adhere to the recommended age guidelines provided on product packaging and listings. Small parts may pose choking hazards for young children.

4. Orders, Payment & Shipping

  • Order Acceptance: Receiving an order confirmation email does not guarantee order acceptance; we reserve the right to verify order details before fulfillment.

  • Payment Methods: Payments are processed via secure, certified electronic gateways. Full payment must be completed prior to order dispatch.

  • Shipping & Delivery: Delivery times are estimates provided by shipping partners. ziyastore is not liable for minor delays caused by shipping couriers or customs processing.

5. Returns, Exchanges & Refunds

  • Customers may request returns or exchanges within the designated period specified in our Return Policy, provided items are unused, undamaged, and in their original packaging.

  • Defective or damaged items upon arrival will be eligible for replacement or full refund after inspection by our quality control team.

6. Intellectual Property Rights

All content on this website—including logos, graphics, product descriptions, images, and brand design—is the exclusive property of ziyastore or its content suppliers and is protected by applicable intellectual property laws.

7. Limitation of Liability

ziyastore shall not be liable for any indirect, incidental, or consequential damages arising from the misuse of products, improper adult supervision, or temporary technical downtime of our website.

8. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the applicable laws of the Kingdom of Saudi Arabia. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of local courts.

9. Contact Information

For questions regarding these Terms of Service or order inquiries, please contact us:

  • Store Name: ziyastore

  • Customer Support Email: support@ziyastore.com

  • Website: www.ziyastore.com